Otremba Consulting
IT & Development Consulting
Thomas Otremba — ITSM process design and full-stack development, based in Groningen, Netherlands.
18 years building and running IT systems across service management and software development. Process work (ITSM, ITIL) and hands-on build work (C#, VB.NET, SQL, APIs) usually turn out to be the same problem, so I do both.
What I do
ITSM Consulting
Process design and optimization — incident, problem, and change management. ITIL Foundation. Service desk tooling and workflow. Rooted in running these processes day to day, not just documenting them.
Full-Stack Development
C#, VB.NET, HTML/CSS/JS. MS SQL and data modeling. API and REST integration. ETL pipeline architecture. Azure DevOps. Custom data integration middleware built from scratch, connecting APIs, REST services, and internal databases.
Track record
Best Buy DOC
Built a data integration platform that reduced a 75+ person seasonal team to about 20 permanent staff working year-round.
FPX
Rebuilt that same architecture and added a log scraping and analysis tool that cut manual search time from days to minutes, catching issues before they reached customers.
18 years across IBM/Best Buy, Best Buy Inc., FPX LLC, and Enmark Systems.
Let’s talk
If a process problem or a build problem is slowing your team down, get in touch.